1. Information We Collect
We collect personal and browsing information to provide our services. The types of data we collect include:
- Personal Information: Name, email, phone number, and other details you provide.
- Browsing Data: IP address, device type, browser details, and pages visited.
- Payment Data: Information processed by secure payment providers. We do not store any sensitive payment data (such as credit card details or documents), as all payments are processed by Stripe.
2. How We Use Your Information
We use your data to:
- Process purchases and deliver the requested services.
- Send notifications and updates regarding your orders.
- Enhance your experience on our website.
- Fulfil legal obligations.
- Conduct marketing activities. By providing your email address on our site, you agree to receive marketing communications from us.
We also collect data via Google Analytics and Microsoft Clarity. This data is used to improve our services and for marketing purposes only, and it will not be sold to third parties.
3. Data Sharing
Your information may be shared with:
- Service Providers: Companies that help us process payments or host our website.
- Legal Authorities: When required by law.
4. Data Security
We implement technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction.
5. Your Rights
You have the right to:
- Request a copy of your data.
- Update or correct your personal information.
- Request the deletion of your data, where applicable.
This policy is aligned with the UK Data Protection Act 2018 and the UK GDPR.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to personalise your experience and analyse website traffic.
7. Refunds and Delivery Policy
Refunds are accepted only in extreme cases. Once delivery has been completed, no refunds will be granted, as the surprise may have already been revealed.
8. Changes to This Policy
We may update this policy periodically. We recommend that you review this page regularly to stay informed of any changes.
9. Contact
If you have any questions or requests regarding your data or this policy, please contact us at:
- Email: [email protected]
- WhatsApp: +44 47 99698-8610